Pick up the candidate
A HeadHunter reply flows into Skills, and the agent opens a WhatsApp conversation within minutes instead of hours.
AI for mass hiring across a retail network with hundreds of stores. The agent picks up the candidate the moment they reply on HeadHunter and walks them through a short interview on WhatsApp. The real work is not the chat. It is matching the person to the closest store, dealing with addresses written in any form, and keeping all of it inside an HR process the team already runs.
HeadHunter brings in a steady flow of applicants. The HR team cannot reply to all of them in time, so part of the pipeline drops out before anyone even reads it. Candidates wait, get an offer somewhere else, and the role stays open.
On top of that, every candidate has to be sent to a specific store. Doing this by hand for a network this size is slow and accidental — the right person ends up assigned to a store on the other side of the city.
Applications land in Skills, the internal HR system. From there the agent takes over: it messages the candidate on WhatsApp through Infobip, runs a short intake, and proposes the nearest store with an open role. Recruiters only see candidates who are already triaged.
The whole flow is built around the recruiter, not around the model. HR keeps a panel where they can edit vacancies, salaries and store data without engineering.
A HeadHunter reply flows into Skills, and the agent opens a WhatsApp conversation within minutes instead of hours.
A short, structured conversation: age, education, salary expectation, location, plus anything specific to the vacancy. Same questions every time, no drift.
Free-text addresses are turned into coordinates, then matched against the network. The agent suggests stores the candidate can actually reach.
Triaged candidates show up inside Skills with their intake data and proposed store, ready for the recruiter to take the next step.
An admin panel lets HR change salaries, branches and vacancy parameters without touching code.
People write where they live in whatever form feels natural: a district name, a village, a microrayon, half an address, sometimes slang. A plain string search does not work. So we built a small geocoding layer on top of Yandex Maps that turns any of that into coordinates and matches the candidate against the nearest store.
We started on 2GIS and moved away — the API was expensive once we hit real volume. Store coordinates are cached locally so the same point is not re-geocoded twice. The WhatsApp side runs through Infobip with webhook-driven dialog state on our backend.
The first conversation happens before the application has a chance to go cold, so fewer candidates drop out between apply and intake.
Same questions, same structure, ready data inside Skills. The HR team spends time on decisions, not on copy-pasting the same prompt.
Geocoding makes "closest store" a property of the system, not a guess. Candidates are offered roles they can realistically take, which raises the chance they show up on day one.
We reply within one business day. Then Azamat joins every first call personally, so you get an honest scope, budget, and fit from the person responsible for delivery.